====== About Us ======

===== Methods of Contact =====
==== Ticket System ====
All inquiries, questions, and support requests related to our services should be made via our [[https://eidolonhost.com/billing/|Billing Portal]].

==== Email ====
//Please note that we only provide support through the [[corp:about_us#ticket_system|Ticket System]]//
  * **admin@eidolonhost.com** - Official Listed Contact.
  * **security@eidolonhost.com** - Abuse Reports
  * **sales@eidolonhost.com** - Pre-Sales, Billing/Policy Inquiry

===== Information Mediums =====
==== Official Announcements ====
Latest news regarding issues impacting our network, service, or policies can be found on our [[https://facebook.com/EidolonHost|Facebook]] page.

==== IRC Community ====
Our [[irc:main|IRC Community]] resides on the HeimkomaNet network, and provides community interaction and unofficial support with our [[irc:staff|IRC Team]] and other clients, as well as up-to-date information on anything going on.  Please see our [[irc:main|IRC Wiki Entry]] for more information on how to join in.

==== Twitter ====
Our [[https://twitter.com/EidolonHost|Official Twitter]] (@EidolonHost) is an ideal method of keeping up with any current events, and is our primary information outlet in the event of any networking issue that takes our [[https://facebook.com/EidolonHost|Facebook]] offline.

==== Facebook ====
We maintain an automated [[https://www.facebook.com/EidolonHost|Facebook Page]] that reposts from our [[https://twitter.com/EidolonHost|Official Twitter]] account, allowing community commentary and discussion.  While [[corp:staff|Staff Members]] do not actively post new material on this page, we do frequently monitor and respond to comments made.